AXION TECHNOLOGIES LLC (“AXION TECHNOLOGIES,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you access or use our website, technology services, customer support, and related services (collectively, the “Services”).
By using our Services, you acknowledge this Privacy Policy.
01Company Information
The Services are operated by:
AXION TECHNOLOGIES LLC3909 Reserve Dr #515
Tallahassee, FL
United States
Website: axiontechnologies.tech
Phone: +1 (407) 872-5467
Email: info@axiontechnologies.tech
02Information We Collect
Depending on how you use our Services, we may collect:
- Name, email address, and telephone number
- Business or organization information
- Account, profile, login, and authentication information
- Billing and payment-related information
- Customer support communications and information you submit
- IP address, browser and device information
- Service usage and activity information
- Cookies and similar technology data
03Account Information
If you create an account, we may collect information necessary to create, authenticate, maintain, and secure it. You are responsible for keeping your account credentials confidential.
04Payment Information
If you purchase a paid Service, payments may be processed by third-party payment processors. We generally do not directly store complete payment-card credentials. We may receive limited transaction information such as payment status, billing details, transaction identifiers, payment method, and the last digits of a payment card.
05How We Use Information
We may use personal information to:
- Create and manage accounts and provide our technology Services
- Authenticate users and process payments
- Provide customer support and communicate about accounts or Services
- Maintain and improve our Services, analyze performance, and diagnose technical problems
- Prevent fraud, unauthorized access, and security threats
- Comply with legal obligations and enforce our Terms and policies
- Send marketing communications where permitted by law
06Cookies and Analytics
Our website and Services may use cookies and similar technologies for authentication, security, preferences, analytics, and Service functionality. We may use analytics providers to understand how users interact with our Services and improve performance. Where required by applicable law, we will provide appropriate choices regarding non-essential cookies.
07How We Share Information
We may share personal information with service providers where reasonably necessary to operate our business, including cloud and hosting providers, payment processors, analytics providers, customer-support providers, email and communication providers, security and fraud-prevention providers, professional advisors, and other technology providers supporting our Services.
We may also disclose information when required by law, legal process, court order, or a valid government request. The specific protections for mobile information and SMS consent appear in Section 13.
08Sale of Personal Information
AXION TECHNOLOGIES LLC does not intentionally sell personal information in the traditional sense of exchanging customer information directly for money. Some privacy laws may define certain advertising or analytics activities as “sale,” “sharing,” or “targeted advertising.” Where applicable, we will provide legally required privacy choices.
09Data Retention
We retain personal information for as long as reasonably necessary to provide our Services, maintain business and financial records, prevent fraud, resolve disputes, comply with legal obligations, and enforce agreements. When it is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it as appropriate.
10Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. No online service, network, database, or electronic storage system can be guaranteed to be completely secure.
11Customer Support Communications
When you contact us for support, we may collect your name, email address, account information, message content, attachments, and other information you voluntarily provide. We may retain these communications to provide support, maintain records, improve our Services, prevent fraud, and resolve disputes.
12Marketing Communications
Where permitted by law, we may send promotional emails or other marketing communications. You may unsubscribe from promotional emails using the unsubscribe option in those communications. We may continue sending necessary non-marketing communications, such as account, security, billing, or customer-support notices.
13SMS Communications and Mobile Information
AXION TECHNOLOGIES LLC may collect your mobile phone number and SMS opt-in consent information when you separately choose to receive text messages from us. If you opt in, we may send messages about your customer support requests, account, and service updates. This customer-care SMS program does not include promotional or marketing texts.
Your mobile information, including your phone number, SMS opt-in data, and consent, will not be sold or shared with third parties or affiliates for their marketing or promotional purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing that messaging service.
We may share the information necessary to deliver your messages with telecommunications providers, messaging platform providers, and other vendors helping us operate the SMS program. They may not use that information for their own marketing or promotional purposes.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. You may also contact us at info@axiontechnologies.tech or +1 (407) 872-5467. Consent to receive SMS messages is not a condition of purchasing or using our Services. See our Terms and Conditions for additional SMS terms.
14Third-Party Services
Our Services may integrate with or link to third-party websites, applications, payment services, APIs, or other platforms. Those third parties operate independently and may maintain their own privacy policies. We encourage you to review their privacy practices.
15International Data Transfers
AXION TECHNOLOGIES LLC is based in the United States. If you access our Services from another country, your information may be processed or stored in the United States or other countries where our service providers operate. Where required by applicable law, appropriate safeguards may be used for international transfers.
16Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Request access to or correction of personal information
- Request deletion or obtain certain information in a portable format
- Object to or restrict certain processing
- Withdraw consent where processing relies on consent
- Opt out of certain targeted advertising or qualifying data sharing
- Appeal certain privacy-request decisions where applicable
These rights may be subject to legal exceptions.
17Privacy Requests
To submit a privacy request, email info@axiontechnologies.tech with “Privacy Request” as the subject. We may need to verify your identity before processing certain requests.
18Children’s Privacy
Our Services are not specifically directed toward young children, and we do not knowingly collect children’s personal information in circumstances prohibited by applicable law. If you believe a child has improperly provided personal information to us, please contact info@axiontechnologies.tech.
19Security and Fraud Prevention
We may process account, device, network, login, payment, and Service activity information to detect and prevent fraud, abuse, unauthorized access, and security threats. Where appropriate, relevant information may be shared with security providers, payment processors, financial institutions, or authorities for these purposes.
20Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our Services, technology, business practices, service providers, or legal requirements. When changes are made, we may update the “Last Updated” date and provide additional notice where required by law.
21Contact Us
For questions about this Privacy Policy or your personal information, contact:
AXION TECHNOLOGIES LLC3909 Reserve Dr #515
Tallahassee, FL
United States
Website: axiontechnologies.tech
Phone: +1 (407) 872-5467
Email: info@axiontechnologies.tech
